Manager of Production Department Operations

St. Paul, MN

The Ordway: The Ordway is the arts epicenter of SaintPaul, Minnesota, and one of the leading nonprofit performing arts centers inthe country.  Founded on the belief thatperforming arts should be wide-ranging and accessible to all, the Ordway ishome to a variety of performances that encompass the finest in Broadwaymusicals, concerts, dance and vocal artists.  Known as the most comfortable place to catch ashow in Minnesota, the Ordway includes a magnificent 1,900-seat Music Theater,a state-of-the-art 1,100-seat Concert Hall and spacious lobbies.  The Ordway aims to reflect the communities itserves and address barriers to ensure everyone can experience the power of theperforming arts.  

 PositionPurpose: TheManager of Production Department Operations is responsible for the day-to-dayoperational functions of Ordway’s Production Department including payroll,calendar maintenance and departmental scheduling, assisting with the showsettlement preparation and processing departmental expenses.   This position will work closely with theDirector of Production, to ensure strong business processes and systems are inplace to support the work of the Production Department in alignment withOrdway’s general business needs and practices.


  • Posting Date: 7/19/2022
  • Closing Date: The Ordway is dedicated to building anequitable environment and strongly encourages applications from Black,Indigenous, People of Color, women, transgender and non-binary candidates.  This position will remain open until a diverseand qualified pool of candidates is identified.  Applicants from populations underrepresentedin the theater field are strongly encouraged to apply.
  • Employee Type: Full-time, Exempt
  • Department: Production   
  • Reports to: Director of Production 

 KeyPerformance Areas:  

  • Ensureall payroll is entered into the Ordway’s payroll data system, Curtain Time,  with all required documentation properlyreviewed
  • Advancethe business practices and technology that support the production departmentwith the Ordway’s Business Resource Team.
  • Actas a key member of the Ordway’s internal EMS power users to drive the productand organizational process forward.   
  • Ensurethe Ordway’s scheduling system, EMS, is kept up-to-date with all requireddocuments attached within the agreed upon timeframes to ensure that events areexecuted in a smooth and seamless manner.  
  • Evaluatecalendar bookings to ensure resources are available to support the activityprior to Ordway confirming acceptance of the event.
  • Workwith other operational departments to improve customer service both internallyand externally.
  • Ensureall bills are coded correctly and processed in a timely manner and areaccurately reported in the department’s cost center.
  • Assistwith on-boarding new union crew, along with the Production department andOrdway Human Resources.
  • Serveas a backup, when needed, to cover requested PTO for production staff in the department.
  • The Ordway is especially interested in candidateswho can contribute to the diversity and inclusive excellence of theorganization through their communication skills.


  • Provenproficiency with Microsoft Office suite.  Primarily Excel, Word, Outlook, and Teams.
  • Demonstratedexpertise with Vectorworks drafting software, preferred
  • Three- five years’ experience in backstage work of a theater or performing artscenter, stage or production management is preferred.
  • Experiencewith facility scheduling software, IATSE contracts, and union payroll.
  • Strongproject management and communication skills.
  • Solidorganizational skills.
  • Reliabletransportation required.
  • Abilityto work evenings and/or weekends as needed.  

The Ordway requires all employees to present proofof either full COVID-19 vaccination* or a negative COVID-19 test results takenwithin 72 hours prior to entering our building.  The Ordway is an equal opportunity employerand will consider requests for reasonable accommodation for employees andapplicants based on disability or sincerely-held religious beliefs.    

* Full vaccination is defined as two-weeks or more past a COVID-19booster.   

To Apply: For more information or to apply, visit Ordway. org/employment.   

Ordway is an equal opportunity employer.  All applicants will be considered foremployment without attention to race, color, religion, sex, sexual orientation,gender identity, creed, marital status, familial status, public assistancestatus, age, local human rights commission activity, national origin, andveteran, or disability status.   The Ordway Theater and administrative office arewheelchair accessible and service animals are welcomed.  All applicants who have questions or needsregarding access accommodations or interpreting assistance for job interviewsare encouraged to reach out to Human Resources.    

We know there are great candidates who may not fitinto the criteria we’ve outlined here, or who have important skills we haven’tlisted.  If that’s you, please don’thesitate to apply anyway and tell us about yourself.